Empowering EHS Insight’s Global Growth Through Multilingual Software Translation
Case Study: At a Glance
Industry: Environmental, Health, and Safety / Software / Compliance
Languages Involved: Spanish, French, Vietnamese, and more (total of 28 languages)
Services Provided: Software Translation Services, Technical Translations
Language Solutions Impact
“EHS Insight has been able to offer its software solution to wider audiences and expand market share while increasing safety and maintaining compliance with EHS best practices.”
About the Client
EHS Insight is a leading provider of Environmental, Health, and Safety (EHS) software, serving high-risk industries such as oil and gas. Their platform helps organizations stay compliant, identify risks early, and promote workplace safety through robust reporting and monitoring tools.
Since 2015, JR Language has partnered with EHS Insight to support their international expansion by delivering high-quality, consistent software translation solutions. What started as a bilingual professional translation services effort has since evolved into a global multilingual initiative.
The Challenge
As EHS Insight grew its global presence, it needed to make its software accessible to a linguistically diverse user base. Initially starting with French and Spanish translations, the scope expanded to include 28 languages as the software gained adoption across new international markets.
The project posed several challenges:
Heavily coded software files requiring custom filter configuration to render translatable content correctly.
Ongoing monthly updates that demanded precision, consistency, and efficiency.
Industry-specific terminology that required the development of client-specific glossaries to reflect nuanced meanings accurately.
The need to maintain version control while ensuring that only new content was billed and translated.
Our Solution
JR Language implemented a tailored, scalable solution to meet EHS Insight’s complex needs of technical translation solutions:
- Translation Services in an expanding set of languages, including Spanish, French, Vietnamese, and more.
- Development of a robust translation memory and glossary system to maintain consistent terminology across versions and languages.
- Use of TEP (Translation, Editing, Proofreading) workflow performed by specialized teams familiar with EHS and technical content.
- Collaboration with subject-matter experts and trained linguists to ensure accuracy in high-stakes safety and compliance language.
- A seamless feedback loop with the client for continuous improvement and alignment.
The Process
Communication between JR Language and EHS Insight was managed through dedicated project management. Monthly update cycles created a rhythm of:
- Reviewing and preparing only new or changed content for translation.
- Implementing custom-built filters to ensure code was preserved while extracting translatable text.
- Maintaining clear communication through consistent feedback, terminology updates, and version tracking.
The Outcome
The results speak for themselves:
- EHS Insight’s platform is now available in 28 languages, making it more inclusive for multinational teams.
- The translation effort contributed to expanded global reach, greater market share, and enhanced safety and compliance.
- The collaboration with JR Language is ongoing, with the software continuing to evolve in both complexity and linguistic accessibility.
As noted in a recent press release, “Providing our software in multiple languages allows organizations to empower their workforce with clear, precise communication,” said Gary McDonald, President of EHS Insight.
Multi-Disciplinary Language Solutions: JR Language Best Practices
This long-term project illustrates the value of building multilingual partnerships that grow alongside a client’s evolving needs. Key practices that contributed to success:
Creating and maintaining custom glossaries and translation memories.
Flexibility in adapting to new languages and technical requirements.
Establishing JR Language as a one-stop shop for translation in over 100 languages.
Let’s Talk About Your Multilingual Software Needs
If you’re looking to expand your software offering to a global audience, JR Language is here to help. With scalable translation solutions, expert teams, and a client-first approach, we’re ready to support your growth.
Contact us today to start the conversation.